TABLE OF CONTENTS
SECTION PAGE
Introduction xi
I. Executive Summary 1
II. Market Environment 4
General 4
Macroeconomic Overview 5
Demographics 9
Consumer Spending Patterns 12
Business Establishment Trends 14
Nonresidential Building Floor Space 15
Nonresidential Building Construction 18
Motor Vehicle Overview 21
Manufacturing Overview 24
Nonresidential Cleaning Services Overview 27
Pricing & Product Mix 29
Historical Market Trends 31
Environmental & Regulatory Issues 34
Environmental Concerns 36
Phosphates 37
Solvents 37
Other 39
User Safety Issues 39
International Activity & Foreign Trade 41
III. Markets 43
General 43
Commercial 46
Foodservice 48
Foodservice Overview 49
Cleaning Chemical Demand 51
Retail 54
Retail Overview 54
Cleaning Chemical Demand 57
Laundry & Dry Cleaning 59
Laundry & Dry Cleaning Overview 60
Cleaning Chemical Demand 61
Car Washes 65
Car Wash Overview 66
Cleaning Chemical Demand 67
Offices 69
Office Overview 70
Cleaning Chemical Demand 71
Hotels & Lodging 73
Hotel & Lodging Overview 74
Cleaning Chemical Demand 75
Transportation & Distribution 77
Transportation & Distribution Overview 78
Cleaning Chemical Demand 80
Other Commercial Markets 82
Manufacturing 84
Food & Beverage Processing 86
Food & Beverage Processing Overview 87
Cleaning Chemical Demand 89
Fabricated Metal Products 92
Fabricated Metal Processing Overview 92
Cleaning Chemical Demand 93
Electronic Components 96
Electronic Components Overview 97
Cleaning Chemical Demand 99
Other Manufacturing Markets 101
Institutional & Government 103
Health Care 105
Health Care Facilities Overview 106
Cleaning Chemical Demand 108
Government 111
Government Facilities Overview 112
Cleaning Chemical Demand 113
Educational & Other Institutional Markets 115
Educational & Other Institutional Facilities Overview 116
Cleaning Chemical Demand 117
IV. Products 120
General 120
General Purpose Cleaners 123
Alkaline Cleaners 126
Acid Cleaners 129
Solvent-Based Cleaners 131
Other General Purpose Cleaners 135
Floor Care Products 137
Floor Finishes 139
Floor Strippers 142
Carpet Care Products 144
Warewashing Detergents 147
Disinfectants & Sanitizers 150
Manufacturing 152
Institutional 155
Commercial 156
Laundry Care Products 156
Vehicle Wash Products 159
Hand Cleansers 162
Other 165
V. Raw Materials 168
General 168
Chlor-Alkalis 171
Caustic Soda 173
Soda Ash 174
Chlorine 175
Other 176
Surfactants 177
Nonionic 180
Anionic 182
Cationic & Amphoteric 183
Applications 184
Solvents 187
Alcohols 189
Hydrocarbons 191
Chlorinated 192
Terpenes 194
Ethers 197
Other 198
Applications 199
Phosphates 202
Biocides 204
Other 207
VI. Industry Structure 210
General 210
Market Share 213
Industry Restructuring 216
Competitive Strategies 219
Product Differentiation 221
Integration & Diversification 222
Product Development 223
Cooperative Agreements 224
Marketing 227
Distribution 228
Company Profiles 229
Akzo Nobel NV 230
Albemarle Corporation 232
Amrep, see Zep
ArmaKleen, see Church & Dwight
Armand Products, see Church & Dwight
Armor All/STP Products, see Clorox
Arrow-Magnolia International Incorporated 234
Barr (WM) & Company 236
BASF SE 239
Berwind Corporation 242
Betco Corporation 244
Certified Laboratories, see NCH
Chemsearch, see NCH
Church & Dwight Company Incorporated 247
Ciba Holding, see BASF
Clariant International Limited 252
Clorox Company 255
Cognis GmbH 258
CPAC Incorporated 260
CRC Industries, see Berwind
Croda International plc 263
Dial, see Henkel
Disco, see Katy Industries
Diversey Holdings Incorporated 265
Dow Chemical Company 270
Earth Alive Resources Incorporated 275
Ecolab Incorporated 276
FMC Corporation 282
Fort Amanda Specialties, see Akzo Nobel and BASF
Fuller Brush Commercial, see CPAC
Georgia-Pacific, see Koch Industries
GOJO Industries Incorporated 284
Henkel AG & Company KGaA 287
Huntsman Corporation 290
Illinois Tool Works Incorporated 293
Innophos Incorporated 296
ITW Dymon, see Illinois Tool Works
Katy Industries Incorporated 298
Kimberly-Clark Corporation 300
Koch Industries Incorporated 302
Lonza Group Limited 304
MacDermid Incorporated 306
Mantek, see NCH
McIntyre Group, see Rhodia
National Chemical Laboratories Incorporated 307
NCH Corporation 312
Neutron Industries, see State Industrial Products
Petroferm Incorporated 317
PQ Corporation 319
Procter & Gamble Company 320
Reckitt Benckiser plc 323
Rhodia SA 325
Rochester Midland Corporation 328
Rohm and Haas, see Dow Chemical
Solutia Incorporated 331
Spartan Chemical Company Incorporated 333
State Chemical Solutions, see State Industrial Products
State Industrial Products Corporation 337
Stepan Company 341
Tennant Company 344
3M Company 345
Zep Incorporated 349
Other Companies Mentioned in the Study 355
LIST OF TABLES
TABLE NUMBER PAGE
SECTION I -- Executive Summary
Summary Table 3
SECTION II -- Market Environment
1 Macroeconomic Indicators 8
2 Population & Households 11
3 Personal Consumption Expenditures 13
4 Business Establishments 15
5 Nonresidential Building Floor Space 18
6 Nonresidential Building Construction Expenditures 21
7 Motor Vehicle Indicators 24
8 Manufacturers’ Shipments 27
9 Nonresidential Cleaning Service Revenues 29
10 I&I Cleaning Chemical Pricing 31
11 I&I Cleaning Chemical Market, 1999-2009 33
SECTION III -- Markets
1 I&I Cleaning Chemical Demand by Market & End User 45
2 Commercial Markets for I&I Cleaning Chemicals 47
3 Foodservice Establishments, Employment & Sales 50
4 Foodservice Market for I&I Cleaning Chemicals 53
5 Retail Establishments, Employment & Sales 57
6 Retail Market for I&I Cleaning Chemicals 59
7 Laundry & Dry Cleaning Establishments, Employment
& Receipts 61
8 Laundry & Dry Cleaning Market for I&I Cleaning Chemicals 65
9 Car Wash Establishments, Employment & Receipts 67
10 Car Wash Market for I&I Cleaning Chemicals 69
11 Office Construction Building Stock, Expenditures
& Floor Space 71
12 Office Market for I&I Cleaning Chemicals 73
13 Hotel & Lodging Establishments, Employment & Receipts 75
14 Hotel & Lodging Market for I&I Cleaning Chemicals 77
15 Transportation Establishments, Employment & Income 80
16 Transportation & Distribution Market
for I&I Cleaning Chemicals 82
17 Other Commercial Markets for I&I Cleaning Chemicals 84
18 Manufacturing Markets for I&I Cleaning Chemicals 86
19 Food & Beverage Shipments, Establishments & Employees 89
20 Food & Beverage Processing Market
for I&I Cleaning Chemicals 91
21 Fabricated Metal Product Shipments 93
22 Fabricated Metal Processing Market for
I&I Cleaning Chemicals 96
23 Electronic Components Shipments 98
24 Electronic Components Market for I&I Cleaning Chemicals 101
25 Other Manufacturing Markets for I&I Cleaning Chemicals 103
26 Institutional & Government Markets
for I&I Cleaning Chemicals 105
27 Health Care Facilities & Employment 108
28 Health Care Market for I&I Cleaning Chemicals 111
29 Government Expenditures, Facilities & Demographics 113
30 Government Market for I&I Cleaning Chemicals 115
31 Educational & Other Institutional Facility Floor Space 117
32 Educational & Other Institutional Markets
for I&I Cleaning Chemicals 119
SECTION IV -- Products
1 I&I Cleaning Chemical Demand by Type 122
2 General Purpose I&I Cleaning Chemical Demand by Type 125
3 Alkaline General Purpose I&I Cleaner Demand by Market 129
4 Acid General Purpose I&I Cleaner Demand by Market 131
5 Solvent-Based General Purpose I&I Cleaner Demand
by Market 134
6 Other General Purpose I&I Cleaner Demand by Market 137
7 I&I Floor Care Product Demand by Type & Market 139
8 I&I Floor Finish Product Demand by Market 142
9 I&I Floor Stripper Demand by Market 144
10 I&I Carpet Care Product Demand by Market 147
11 I&I Warewashing Detergent Demand by Market 150
12 I&I Disinfectant & Sanitizer Demand by Market & Segment 152
13 Laundry Care Product Demand by Market 159
14 I&I Vehicle Wash Product Demand by Market 162
15 I&I Hand Cleanser Demand by Market 165
16 Other I&I Cleaning Chemical Demand by Market 167
SECTION V -- Raw Materials
1 Raw Material Demand in I&I Cleaning Chemicals 170
2 Chlor-Alkali Demand in I&I Cleaning Chemicals by Type 173
3 Surfactant Demand in I&I Cleaning Chemicals by Type 180
4 Surfactant Demand in I&I Cleaning Chemicals by Application 187
5 Solvent Demand in I&I Cleaning Chemicals by Type 189
6 Solvent Demand in I&I Cleaning Chemicals by Application 202
7 Phosphate Demand in I&I Cleaning Chemicals 204
8 Biocide Demand in I&I Cleaning Chemicals 207
9 Other Raw Material Demand in I&I Cleaning Chemicals 209
SECTION VI -- Industry Structure
1 US I&I Cleaning Chemical Sales by Company, 2009 212
2 Selected Acquisitions & Divestitures 218
3 Selected Cooperative Agreements 225
LIST OF CHARTS
CHART NUMBER PAGE
SECTION II -- Market Environment
1 I&I Cleaning Chemical Market, 1999-2009 34
SECTION III -- Markets
1 I&I Cleaning Chemical Demand by Market, 2009 46
2 Commercial Markets for I&I Cleaning Chemicals, 2009 48
SECTION IV -- Products
1 I&I Cleaning Chemical Demand by Type, 2009 123
2 General Purpose I&I Cleaning Chemical Demand
by Type, 2009 126
SECTION V -- Raw Materials
1 Raw Material Demand in I&I Cleaning Chemicals, 2009 171
SECTION VI -- Industry Structure
1 US I&I Cleaning Chemical Market Share, 2009 214
