Table of Contents
INTRODUCTION
EXECUTIVE SUMMARY
MARKET ENVIRONMENT
General
Macroeconomic Environment
Demographic Trends
Employment Outlook
Consumer Spending Trends
Building Construction Trends
Residential
Housing Trends
Nonresidential
Nonresidential Building Stock
Office & Commercial Building Vacancy Rates
Business Formation Trends
Business Establishment Trends
Nonresidential Floor Space Trends
Service Sector Trends
Outsourcing
Regulatory Trends & Issues
Privacy Laws
Indoor Air Quality
Chemical Regulations
Ergonomic Safety Regulations
Training & Licensing Regulations
FTC Franchise Rule
Other Regulatory Issues
International Environment
SERVICES
General
Revenues by Service
Establishment & Employment Trends
Interior Cleaning Services
Industry Characteristics
Nonresidential Interior Cleaning Services
Business Type
Building Type
Residential Interior Cleaning Services
Transportation & Other
Business Type
Franchises & Corporations
Individual Proprietorships
Establishment & Employment Trends
Market Share
Floor & Fabric Cleaning
Carpet & Upholstery Cleaning
Industry Characteristics
Revenues by Type
Revenues by Market
Establishment & Employment Trends
Other Floor & Fabric Cleaning
Industry Characteristics
Establishment & Employment Trends
Market Share
Exterior Cleaning & Maintenance
Street & Parking Lot Cleaning & Maintenance
Window Cleaning
All Other Exterior Cleaning & Maintenance Services
Establishment & Employment Trends
Swimming Pool Cleaning & Maintenance
Industry Characteristics
Establishment & Employment Trends
Restoration & Remediation Services
Industry Characteristics
Establishment & Employment Trends
Other Commercial & Residential Cleaning Services
Commercial Vehicle Cleaning
Pet Waste Removal
All Other Cleaning Services
Establishment & Employment Trends
MARKETS
General
Nonresidential
Institutional
Office
Commercial
Industrial
Other Nonresidential
Residential
Interior Cleaning
Floors & Fabrics
Swimming Pools
Restoration & Remediation
Exterior Cleaning & Maintenance
Other Cleaning Services
Transportation & Other
REGIONS
General
Regional Demographic & Economic Trends
Population Patterns
Economic Outlook
Nonresidential Floor Space
Housing Outlook
Regional Cleaning Service Revenues
Regional Market Profile
Northeast
Revenues by Type
Revenues by Subregion & Market
New England
Middle Atlantic
Midwest
Revenues by Type
Revenues by Subregion & Market
East North Central
West North Central
South
Revenues by Type
Revenues by Subregion & Market
South Atlantic
East South Central
West South Central
West
Revenues by Type
Revenues by Subregion & Market
Mountain
Pacific
INDUSTRY STRUCTURE
General
Industry Composition
Market Share
Franchising
Competitive Strategies
Marketing
Mergers & Acquisitions
Cooperative Agreements
Company Profiles
ABM Industries Incorporated
Anago Franchising Incorporated
ARAMARK Corporation
BELFOR Holdings Incorporated
Bonus of America Incorporated
BW HLS Holdings, see Compass
Clean First Time Incorporated
Cleaning Authority LLC
CleanNet USA Incorporated
Compass Group plc
COVERALL HEALTH-BASED CLEANING SYSTEM
Crothall Services Group, see Compass
Disaster Kleenup International Incorporated
Diversco Integrated Services, see ABM Industries
DUCTZ International, see BELFOR Holdings
Duraclean International Incorporated
Dwyer Group Incorporated
EMCOR Group Incorporated
EMS Group
Executive Management Services, see EMS
FirstService Corporation
Fish Window Cleaning Incorporated
Grout Doctor Global Franchise Corporation
Harris Research Incorporated
Harvard Maintenance Incorporated
Healthcare Services Group Incorporated
Heaven's Best Carpet Cleaning
ISS A/S
JAN-PRO Franchising International Incorporated
Jani-King International Incorporated
Maid to Perfection Global Incorporated
Maids International Incorporated
Merry Maids, see ServiceMaster
MilliCare Textile and Carpet Care, see Milliken
Milliken & Company
Molly Maid, see Service Brands International
MPW Industrial Services Group Incorporated
Paul Davis Restoration, see FirstService
Pet Butler Franchise Services Incorporated
Polygon AB
Pride Industries Incorporated
Professional Group, see BELFOR
Rainbow International Restoration and Cleaning, see Dwyer Group
Roth Brothers, see Sodexo
Service Brands International LLC
ServiceMaster Company
Servpro Industries Incorporated
Sodexo
Southeast Service, see Compass
Stanley Steemer International Incorporated
Steamatic Incorporated
Temco Service Industries Incorporated
Transfield Services Limited
Triangle Services Incorporated
UGL Limited
United Group, see UGL
USM Service Holdings, see EMCOR
List of Tables
EXECUTIVE SUMMARY
Summary Table
MARKET ENVIRONMENT
Macroeconomic Indicators
Population & Households
Civilian Labor Force & Unemployment Rate
Personal Consumption Expenditures
Building Construction Expenditures
Residential Building Construction Expenditures
Housing Stock by Type
Nonresidential Building Construction Expenditures
Nonresidential Building Stock
Business Establishments
Nonresidential Floor Space
Services Income
SERVICES
Contract Cleaning Service Revenues by Type
Contract Cleaning Service Establishments & Employment
Interior Cleaning Service Revenues by Business Typ & Market
Nonresidential Interior Cleaning Service Revenue by Business & Building Type
Residential Interior Cleaning Service Revenues by Busines Type
Revenues for Interior Cleaning Service Franchise & Corporations
Revenues for Interior Cleaning Service Individua Proprietorships
Interior Cleaning Service Establishments & Employment
Floor & Fabric Cleaning Service Revenues by Type & Market
Carpet & Upholstery Cleaning Service Revenues by Typ & Market
Carpet & Upholstery Cleaning Service Establishment & Employment
Other Floor & Fabric Cleaning Service Revenues by Market
Other Floor & Fabric Cleaning Service Establishment & Employment
Exterior Cleaning & Maintenance Service Revenues by Typ & Market
Exterior Cleaning & Maintenance Service Establishment & Employment
Swimming Pool Cleaning & Maintenance Service Revenue by Market
Swimming Pool Cleaning & Maintenance Servic Establishments & Employment
Restoration & Remediation Service Revenues by Market
Restoration & Remediation Service Establishment & Employment
Other Commercial & Residential Cleaning Service Revenue by Type & Market
Other Contract Cleaning Service Establishment & Employment
MARKETS
Contract Cleaning Service Revenues by Market
Nonresidential Cleaning Service Revenues by Market
Institutional Building Cleaning Service Revenues by Type
Office Building Cleaning Service Revenues by Type
Commercial Building Cleaning Service Revenues by Type
Industrial Building Cleaning Service Revenues by Type
Other Nonresidential Cleaning Service Revenues by Type
Residential Cleaning Service Revenues by Type
Transportation & Other Cleaning Service Revenues by Typ & Market
REGIONS
Resident Population by Region
Gross Domestic Product by Region
Nonresidential Floor Space by Region
Existing Home Sales & Housing Stock by Region
Contract Cleaning Service Revenues by Region
Regional Commercial & Residential Cleaning Service Market Profile, 2011
Northeast Cleaning Service Revenues
Northeast Cleaning Service Revenues by Type
Northeast Cleaning Service Revenues by Subregion & Market
Midwest Cleaning Service Revenues
Midwest Cleaning Service Revenues by Type
Midwest Cleaning Service Revenues by Subregion & Market
South Cleaning Service Revenues
South Cleaning Service Revenues by Type
South Cleaning Service Revenues by Subregion & Market
West Cleaning Service Revenues
West Cleaning Service Revenues by Type
West Cleaning Service Revenues by Subregion & Market
INDUSTRY STRUCTURE
Cleaning Service Revenues by Company, 2011
Selected Cleaning Service Franchises
Selected Acquisitions & Divestitures
Selected Cooperative Agreements
List of Charts
MARKET ENVIRONMENT
Year of Construction of Housing Stock, 2011
Office & Commercial Building Vacancy Rates, 2001-2011
US Business Formations & Dissolutions, 2000-2010
SERVICES
Contract Cleaning Service Revenues by Type, 2011
Interior Cleaning Services Market Share, 2011
Floor & Fabric Cleaning Services Market Share, 2011
MARKETS
Contract Cleaning Service Revenues by Market, 2011
REGIONS
Contract Cleaning Service Revenues by Region, 2011
INDUSTRY STRUCTURE
Contract Cleaning Services Market Share, 2011
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