Contract Cleaning Services

As Quoted In Columbus Dispatch

Growth in the number of households and businesses will aid revenue gains for US firms, as will a diversification by companies to offer a wider range of services at competitive prices.

US revenues to rise 4.8% annually through 2016

Revenues for contract commercial and residential cleaning services are forecast to advance 4.8 percent annually to $68.3 billion in 2016. Growth will be driven by customers returning to more frequent cleaning schedules as the economy continues to improve, especially those who reduced their use of cleaning services in order to minimize expenses in response to the effects of the 2007- 2009 recession. Gains will also be supported by faster growth in the number of households and a rebound in the number of business establishments. Furthermore, the recession motivated many cleaning companies to diversify and offer a wider range of services at more competitive prices, and the rising affordability and use of cleaning services will support revenue gains.

Outsourcing cleaning functions to cut costs in nonresidential markets

Nonresidential markets account for the vast majority of cleaning service revenues, making up almost 80 percent of the total in 2011. In addition, many companies that previously employed inhouse cleaning staff reduced operating expenses by outsourcing cleaning services as the economy worsened. Demand for cleaning services in the nonresidential market is more inelastic than in the residential market due to the sizable existing base of nonresidential floor space and the need to keep this space clean. Due to the poor economic climate, nonresidential cleaning service revenue growth decelerated over the 2006-2011 period. Going forward, revenues will benefit from the continued trend of outsourcing cleaning functions to cut costs.

In the residential market, the increasing use of cleaning services by an aging population and the growing number of dual-income households will support revenue gains. Members of dual-income households often do not have the time or the inclination to perform cleaning tasks, and older citizens are sometimes incapable of performing cleaning tasks to the extent that they once did. These trends, coupled with accelerating growth in personal disposable income levels, will benefit residential cleaning services.

Interior building cleaning to remain largest service

Interior building cleaning services are the largest contributor to cleaning service revenues, accounting for nearly 75% of the total in 2011. Growth in revenues will derive from expansions in the number of business establishments and the number of households, both of which will create more opportunities for interior cleaning services. Outsourcing as a means of reducing operating costs will continue to aid the use of contract interior cleaning services in nonresidential markets.

Study Scope

This study analyzes the $54.1 billion US contract cleaning service industry. It presents historical demand data for the years 2001, 2006 and 2011, and forecasts for 2016 and 2021 by service (e.g., interior cleaning, floor and fabric cleaning, exterior cleaning and maintenance, swimming pool cleaning and maintenance, restoration and remediation), market (e.g., nonresidential, residential, transportation) and US region.

The study also considers market environment factors, details industry structure, evaluates company market share and profiles 42 industry players, including JAN-PRO, CleanNet USA and ServiceMaster.

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  1. Contract Cleaning Services

    $4,900.00

    1. 1 INTRODUCTION

      $108.00

    2. 2 EXECUTIVE SUMMARY

      $133.00

      1. Table | CONTRACT CLEANING SERVICE REVENUES (million dollars)

    3. 3 MARKET ENVIRONMENT

      $2,511.00

      1. 3.1 General

        $82.00

      2. 3.2 Macroeconomic Environment

        $188.00

        1. Table | MACROECONOMIC INDICATORS (billion 2005 dollars)

      3. 3.3 Demographic Trends

        $206.00

        1. Table | POPULATION & HOUSEHOLDS (million persons)

      4. 3.4 Employment Outlook

        $93.00

        1. Table | CIVILIAN LABOR FORCE & UNEMPLOYMENT RATE (million persons)

      5. 3.5 Consumer Spending Trends

        $138.00

        1. Table | PERSONAL CONSUMPTION EXPENDITURES (billion dollars)

      6. 3.6 Building Construction Trends

        $621.00

        1. Table | BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        2. 3.6.1 Residential

          $105.00

          1. Table | RESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        3. 3.6.2 Housing Trends

          $141.00

          1. Table | HOUSING STOCK BY TYPE (million units)

        4. 3.6.3 Nonresidential

          $127.00

          1. Table | NONRESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        5. 3.6.4 Nonresidential Building Stock

          $113.00

          1. Table | NONRESIDENTIAL BUILDING STOCK (billion 2005 dollars)

      7. 3.7 Office & Commercial Building Vacancy Rates

        $82.00

      8. 3.8 Business Formation Trends

        $107.00

      9. 3.9 Business Establishment Trends

        $148.00

        1. Table | BUSINESS ESTABLISHMENTS (thousands)

      10. 3.10 Nonresidential Floor Space Trends

        $119.00

        1. Table | NONRESIDENTIAL FLOOR SPACE (billion square feet)

      11. 3.11 Service Sector Trends

        $146.00

        1. Table | SERVICES INCOME (billion dollars)

      12. 3.12 Outsourcing

        $82.00

      13. 3.13 Regulatory Trends & Issues

        $469.00

        1. 3.13.1 Privacy Laws

          $82.00

        2. 3.13.2 Indoor Air Quality

          $95.00

        3. 3.13.3 Chemical Regulations

          $99.00

        4. 3.13.4 Ergonomic Safety Regulations

          $82.00

        5. 3.13.5 Training & Licensing Regulations

          $82.00

        6. 3.13.6 FTC Franchise Rule

          $82.00

        7. 3.13.7 Other Regulatory Issues

          $82.00

      14. 3.14 International Environment

        $122.00

    4. 4 SERVICES

      $3,425.00

      1. 4.1 General

        $242.00

        1. 4.1.1 Revenues by Service

          $93.00

          1. Table | CONTRACT CLEANING SERVICE REVENUES BY TYPE (million dollars)

        2. 4.1.2 Establishment & Employment Trends

          $101.00

          1. Table | CONTRACT CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

      2. 4.2 Interior Cleaning Services

        $167.00

        1. Table | INTERIOR CLEANING SERVICE REVENUES BY BUSINESS TYPE & MARKET (million dollars)

      3. 4.3 Industry Characteristics

        $82.00

      4. 4.4 Nonresidential Interior Cleaning Services

        $294.00

        1. Table | NONRESIDENTIAL INTERIOR CLEANING SERVICE REVENUES BY BUSINESS & BUILDING TYPE (million dollars)

      5. 4.5 Residential Interior Cleaning Services

        $119.00

        1. Table | RESIDENTIAL INTERIOR CLEANING SERVICE REVENUES BY BUSINESS TYPE (million dollars)

      6. 4.6 Transportation & Other

        $82.00

      7. 4.7 Business Type

        $273.00

        1. Table | REVENUES FOR INTERIOR CLEANING SERVICE FRANCHISES & CORPORATIONS

        2. Table | REVENUES FOR INTERIOR CLEANING SERVICE INDIVIDUAL PROPRIETORSHIPS

      8. 4.8 Establishment & Employment Trends

        $124.00

        1. Table | INTERIOR CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

      9. 4.9 Market Share

        $82.00

      10. 4.10 Floor & Fabric Cleaning

        $973.00

        1. Table | FLOOR & FABRIC CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.10.1 Carpet & Upholstery Cleaning

          $464.00

          1. Table | CARPET & UPHOLSTERY CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)

          2. Table | CARPET & UPHOLSTERY CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

        3. 4.10.2 Other Floor & Fabric Cleaning

          $225.00

          1. Table | OTHER FLOOR & FABRIC CLEANING SERVICE REVENUES BY MARKET (million dollars)

          2. Table | OTHER FLOOR & FABRIC CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

        4. 4.10.3 Market Share

          $123.00

      11. 4.11 Exterior Cleaning & Maintenance

        $334.00

        1. Table | EXTERIOR CLEANING & MAINTENANCE SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.11.1 Street & Parking Lot Cleaning & Maintenance

          $82.00

        3. 4.11.2 Window Cleaning

          $82.00

        4. 4.11.3 All Other Exterior Cleaning & Maintenance Services

          $82.00

        5. 4.11.4 Establishment & Employment Trends

          $82.00

          1. Table | EXTERIOR CLEANING & MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT

      12. 4.12 Swimming Pool Cleaning & Maintenance

        $213.00

        1. Table | SWIMMING POOL CLEANING & MAINTENANCE SERVICE REVENUES BY MARKET (million dollars)

        2. 4.12.1 Industry Characteristics

          $82.00

        3. 4.12.2 Establishment & Employment Trends

          $82.00

          1. Table | SWIMMING POOL CLEANING & MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT

      13. 4.13 Restoration & Remediation Services

        $302.00

        1. Table | RESTORATION & REMEDIATION SERVICE REVENUES BY MARKET (million dollars)

        2. 4.13.1 Industry Characteristics

          $106.00

        3. 4.13.2 Establishment & Employment Trends

          $84.00

          1. Table | RESTORATION & REMEDIATION SERVICE ESTABLISHMENTS & EMPLOYMENT

      14. 4.14 Other Commercial & Residential Cleaning Services

        $232.00

        1. Table | OTHER COMMERCIAL & RESIDENTIAL CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.14.1 Commercial Vehicle Cleaning

          $82.00

        3. 4.14.2 Pet Waste Removal

          $82.00

        4. 4.14.3 All Other Cleaning Services

          $82.00

        5. 4.14.4 Establishment & Employment Trends

          $82.00

          1. Table | OTHER CONTRACT CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

    5. 5 MARKETS

      $1,407.00

      1. 5.1 General

        $88.00

        1. Table | CONTRACT CLEANING SERVICE REVENUES BY MARKET (million dollars)

      2. 5.2 Nonresidential

        $876.00

        1. Table | NONRESIDENTIAL CLEANING SERVICE REVENUES BY MARKET (million dollars)

        2. 5.2.1 Institutional

          $181.00

          1. Table | INSTITUTIONAL BUILDING CLEANING SERVICE REVENUES BY TYPE (million dollars)

        3. 5.2.2 Office

          $159.00

          1. Table | OFFICE BUILDING CLEANING SERVICE REVENUES BY TYPE (million dollars)

        4. 5.2.3 Commercial

          $173.00

          1. Table | COMMERCIAL BUILDING CLEANING SERVICE REVENUES BY TYPE (million dollars)

        5. 5.2.4 Industrial

          $155.00

          1. Table | INDUSTRIAL BUILDING CLEANING SERVICE REVENUES BY TYPE (million dollars)

        6. 5.2.5 Other Nonresidential

          $116.00

          1. Table | OTHER NONRESIDENTIAL CLEANING SERVICE REVENUES BY TYPE (million dollars)

      3. 5.3 Residential

        $327.00

        1. Table | RESIDENTIAL CLEANING SERVICE REVENUES BY TYPE (million dollars)

        2. 5.3.1 Interior Cleaning

          $82.00

        3. 5.3.2 Floors & Fabrics

          $82.00

        4. 5.3.3 Swimming Pools

          $82.00

        5. 5.3.4 Restoration & Remediation

          $82.00

        6. 5.3.5 Exterior Cleaning & Maintenance

          $82.00

        7. 5.3.6 Other Cleaning Services

          $82.00

      4. 5.4 Transportation & Other

        $116.00

        1. Table | TRANSPORTATION & OTHER CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)

    6. 6 REGIONS

      $2,139.00

      1. 6.1 General

        $82.00

      2. 6.2 Regional Demographic & Economic Trends

        $411.00

        1. 6.2.1 Population Patterns

          $88.00

          1. Table | RESIDENT POPULATION BY REGION (million persons)

        2. 6.2.2 Economic Outlook

          $97.00

          1. Table | GROSS DOMESTIC PRODUCT BY REGION (billion dollars)

        3. 6.2.3 Nonresidential Floor Space

          $82.00

          1. Table | NONRESIDENTIAL FLOOR SPACE BY REGION (billion square feet)

        4. 6.2.4 Housing Outlook

          $126.00

          1. Table | EXISTING HOME SALES & HOUSING STOCK BY REGION

      3. 6.3 Regional Cleaning Service Revenues

        $82.00

        1. Table | CONTRACT CLEANING SERVICE REVENUES BY REGION (million dollars)

      4. 6.4 Regional Market Profile

        $98.00

        1. Table | REGIONAL COMMERCIAL & RESIDENTIAL CLEANING SERVICES MARKET PROFILE, 2011

      5. 6.5 Northeast

        $326.00

        1. Table | NORTHEAST CLEANING SERVICE REVENUES (million dollars)

        2. 6.5.1 Revenues by Type

          $82.00

          1. Table | NORTHEAST CLEANING SERVICE REVENUES BY TYPE (million dollars)

        3. 6.5.2 Revenues by Subregion & Market

          $183.00

          1. Table | NORTHEAST CLEANING SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      6. 6.6 Midwest

        $371.00

        1. Table | MIDWEST CLEANING SERVICE REVENUES (million dollars)

        2. 6.6.1 Revenues by Type

          $82.00

          1. Table | MIDWEST CLEANING SERVICE REVENUES BY TYPE (million dollars)

        3. 6.6.2 Revenues by Subregion & Market

          $193.00

          1. Table | MIDWEST CLEANING SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      7. 6.7 South

        $451.00

        1. Table | SOUTH CLEANING SERVICE REVENUES (million dollars)

        2. 6.7.1 Revenues by Type

          $93.00

          1. Table | SOUTH CLEANING SERVICE REVENUES BY TYPE (million dollars)

        3. 6.7.2 Revenues by Subregion & Market

          $269.00

          1. Table | SOUTH CLEANING SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      8. 6.8 West

        $390.00

        1. Table | WEST CLEANING SERVICE REVENUES (million dollars)

        2. 6.8.1 Revenues by Type

          $83.00

          1. Table | WEST CLEANING SERVICE REVENUES BY TYPE (million dollars)

        3. 6.8.2 Revenues by Subregion & Market

          $223.00

          1. Table | WEST CLEANING SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

    7. 7 INDUSTRY STRUCTURE

      $4,014.00

      1. 7.1 General

        $82.00

      2. 7.2 Industry Composition

        $144.00

        1. Table | CLEANING SERVICE REVENUES BY COMPANY, 2011 (million dollars)

      3. 7.3 Market Share

        $307.00

      4. 7.4 Franchising

        $129.00

        1. Table | SELECTED CLEANING SERVICE FRANCHISES

      5. 7.5 Competitive Strategies

        $220.00

      6. 7.6 Marketing

        $129.00

      7. 7.7 Mergers & Acquisitions

        $83.00

        1. Table | SELECTED ACQUISITIONS & DIVESTITURES

      8. 7.8 Cooperative Agreements

        $82.00

        1. Table | SELECTED COOPERATIVE AGREEMENTS

      9. 7.9 Company Profiles

        $2,921.00

        1. 7.9.1 ABM Industries Incorporated

          $125.00

        2. 7.9.2 Anago Franchising Incorporated

          $82.00

        3. 7.9.3 ARAMARK Corporation

          $92.00

        4. 7.9.4 BELFOR Holdings Incorporated

          $150.00

        5. 7.9.5 Bonus of America Incorporated

          $82.00

        6. 7.9.6 Clean First Time Incorporated

          $82.00

        7. 7.9.7 Cleaning Authority LLC

          $82.00

        8. 7.9.8 CleanNet USA Incorporated

          $82.00

        9. 7.9.9 Compass Group plc

          $82.00

        10. 7.9.10 COVERALL HEALTH-BASED CLEANING SYSTEM

          $135.00

        11. 7.9.11 Disaster Kleenup International Incorporated

          $82.00

        12. 7.9.12 Duraclean International Incorporated

          $98.00

        13. 7.9.13 Dwyer Group Incorporated

          $82.00

        14. 7.9.14 EMCOR Group Incorporated

          $82.00

        15. 7.9.15 EMS Group

          $82.00

        16. 7.9.16 FirstService Corporation

          $82.00

        17. 7.9.17 Fish Window Cleaning Incorporated

          $82.00

        18. 7.9.18 Grout Doctor Global Franchise Corporation

          $82.00

        19. 7.9.19 Harris Research Incorporated

          $82.00

        20. 7.9.20 Harvard Maintenance Incorporated

          $82.00

        21. 7.9.21 Healthcare Services Group Incorporated

          $82.00

        22. 7.9.22 Heaven's Best Carpet Cleaning

          $82.00

        23. 7.9.23 ISS A/S

          $82.00

        24. 7.9.24 JAN-PRO Franchising International Incorporated

          $95.00

        25. 7.9.25 Jani-King International Incorporated

          $93.00

        26. 7.9.26 Maid to Perfection Global Incorporated

          $82.00

        27. 7.9.27 Maids International Incorporated

          $82.00

        28. 7.9.28 Milliken & Company

          $82.00

        29. 7.9.29 MPW Industrial Services Group Incorporated

          $82.00

        30. 7.9.30 Pet Butler Franchise Services Incorporated

          $82.00

        31. 7.9.31 Polygon AB

          $82.00

        32. 7.9.32 Pride Industries Incorporated

          $82.00

        33. 7.9.33 Service Brands International LLC

          $82.00

        34. 7.9.34 ServiceMaster Company

          $146.00

        35. 7.9.35 Servpro Industries Incorporated

          $82.00

        36. 7.9.36 Sodexo

          $82.00

        37. 7.9.37 Stanley Steemer International Incorporated

          $82.00

        38. 7.9.38 Steamatic Incorporated

          $82.00

        39. 7.9.39 Temco Service Industries Incorporated

          $82.00

        40. 7.9.40 Transfield Services Limited

          $82.00

        41. 7.9.41 Triangle Services Incorporated

          $82.00

        42. 7.9.42 UGL Limited

          $82.00

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