Contract Cleaning Services

US demand for contract cleaning services will be spurred by increased business formation, disposable personal income, and construction spending.

US revenues to rise 3.2% annually through 2019

Revenues for contract (non-proprietary) cleaning services are forecast to grow by 3.2 percent annually to $65 billion in 2019. In general, the main impetus to hire a contract cleaner is to save money and time. Increases in construction spending, disposable personal income, and business establishments are expected to support advances in cleaning service revenue. However, the outsourcing trend has been maturing in some markets, and while the high level of price competition helps make these services affordable to more potential users, it also will restrain further gains in market value.

Nonresidential market trends to favor outsourced cleaning services

Nonresidential markets account for the vast majority of cleaning service revenues, making up almost 80 percent of the total in 2014. In general, demand for cleaning services in the nonresidential market is more inelastic than in the residential market because cleaning functions are often essential to presenting a safe and clean facility for customers and employees. However, in many cases these operations are outside the core capabilities of the business and so are contracted out. In addition, the 2010 Affordable Care Act’s insurance mandate has raised the cost of maintaining an inhouse staff, prompting some companies to outsource services. Companies continue outsourcing cleaning activities rather than spend their resources hiring, training, and maintaining an in-house cleaning staff. In addition, ongoing expansion in both the amount of nonresidential floor space and the number of businesses will spur demand for contract cleaning services.

Growth in residential market demand to accelerate

Demand for contract cleaning services in the residential market will accelerate through 2019 due to an increased number of households, an aging population, and the growing number of dual-income households. Members of dual-income households often do not have the time or the inclination to perform cleaning tasks. Additionally, older citizens are sometimes less able to perform cleaning tasks than they once were, particularly as a growing share choose to stay in their homes and age in place. Accelerating growth in disposable personal income levels will also benefit residential cleaning services.

Interior & exterior services to offer growth opportunities

Although larger contract cleaning companies are expanding their services into several markets, becoming a onestop shop for all of a client’s cleaning needs, most businesses still specialize in a limited number of cleaning services. Interior cleaning services are the largest contributor to revenues, accounting for nearly three-quarters of the total in 2014. Growth in revenues will derive from expansions in both the number of business establishments and the number of dual-income households. Although maturing, outsourcing as a means of reducing operating costs will continue to support the utilization of contract interior cleaning services in nonresidential markets. Along with interior cleaning services, exterior cleaning and swimming pool cleaning services will also exhibit above average growth in 2019. Flooring and fabric cleaning demand will grow the slowest due to a shift away from carpeting and a number of potential customers opting to clean these surfaces themselves.

Study coverage

This Freedonia industry study analyzes the $55.7 billion US contract cleaning service industry. It presents historical demand data (2004, 2009 and 2014) and forecasts (2019 and 2024) by service (e.g., interior cleaning, floor and fabric cleaning, exterior cleaning and maintenance, swimming pool cleaning and maintenance, restoration and remediation), market (e.g., nonresidential, residential, transportation) and US region. The study also considers market environment factors, details industry structure, evaluates company market share, and profiles 39 industry players, including Jani-King, COVERALL, and JAN-PRO.

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Purchase Contract Cleaning Services by the Section

  1. Contract Cleaning Services

    $5,300.00

    1. 1 INTRODUCTION

      $116.00

    2. 2 EXECUTIVE SUMMARY

      $151.00

      1. Table | CONTRACT CLEANING SERVICE REVENUES

    3. 3 MARKET ENVIRONMENT

      $2,636.00

      1. 3.1 General

        $82.00

      2. 3.2 Macroeconomic Environment

        $249.00

        1. Table | MACROECONOMIC INDICATORS

      3. 3.3 Demographic Trends

        $225.00

        1. Table | POPULATION & HOUSEHOLDS

      4. 3.4 Employment Outlook

        $101.00

        1. Table | EMPLOYMENT OUTLOOK

      5. 3.5 Consumer Spending Trends

        $142.00

        1. Table | PERSONAL CONSUMPTION EXPENDITURES

      6. 3.6 Building Construction Trends

        $522.00

        1. Table | BUILDING CONSTRUCTION EXPENDITURES

        2. 3.6.1 Residential

          $90.00

          1. Table | RESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES

        3. 3.6.2 Housing Stock

          $121.00

          1. Table | HOUSING STOCK BY TYPE

          2. CHART II-1 YEAR OF CONSTRUCTION OF HOUSING STOCK, 2014

        4. 3.6.3 Nonresidential

          $107.00

          1. Table | NONRESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES

        5. 3.6.4 Nonresidential Building Stock

          $82.00

          1. Table | NONRESIDENTIAL BUILDING STOCK

      7. 3.7 Office & Commercial Building Vacancy Rates

        $82.00

        1. CHART II-2 OFFICE & COMMERCIAL BUILDING VACANCY RATES, 2004-2014

      8. 3.8 Business Formation Trends

        $109.00

        1. CHART II-3 US BUSINESS FORMATIONS & DISSOLUTIONS, 2001-2011

      9. 3.9 Business Establishment Trends

        $155.00

        1. Table | BUSINESS ESTABLISHMENTS

      10. 3.10 Nonresidential Floor Space Trends

        $139.00

        1. Table | NONRESIDENTIAL FLOOR SPACE

      11. 3.11 Service Sector Outlook

        $168.00

        1. Table | SERVICES INCOME

      12. 3.12 Outsourcing

        $82.00

      13. 3.13 Regulatory Trends & Issues

        $527.00

        1. 3.13.1 Labor Laws

          $82.00

        2. 3.13.2 Privacy Laws

          $82.00

        3. 3.13.3 Indoor Air Quality

          $96.00

        4. 3.13.4 Chemical Regulations

          $102.00

        5. 3.13.5 Ergonomic Safety Regulations

          $82.00

        6. 3.13.6 Training & Licensing Regulations

          $82.00

        7. 3.13.7 FTC Franchise Rule

          $82.00

        8. 3.13.8 Other Regulatory Issues

          $82.00

      14. 3.14 International Environment

        $127.00

    4. 4 SERVICES

      $3,520.00

      1. 4.1 General

        $264.00

        1. 4.1.1 Revenues by Service

          $97.00

          1. Table | CONTRACT CLEANING SERVICE REVENUES BY TYPE

          2. CHART III-1 CONTRACT CLEANING SERVICE REVENUES BY TYPE, 2014

        2. 4.1.2 Establishment & Employment Trends

          $116.00

          1. Table | CONTRACT CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

      2. 4.2 Interior Cleaning Services

        $1,175.00

        1. Table | INTERIOR CLEANING SERVICE REVENUES BY BUSINESS TYPE & MARKET

        2. 4.2.1 Industry Characteristics

          $117.00

        3. 4.2.2 Nonresidential Interior Cleaning Services

          $313.00

          1. Table | NONRESIDENTIAL INTERIOR CLEANING SERVICE REVENUES BY BUSINESS & BUILDING TYPE

        4. 4.2.3 Residential Interior Cleaning Services

          $132.00

          1. Table | RESIDENTIAL INTERIOR CLEANING SERVICE REVENUES BY BUSINESS TYPE

        5. 4.2.4 Transportation & Other

          $82.00

        6. 4.2.5 Business Type

          $270.00

          1. Table | REVENUES FOR INTERIOR CLEANING SERVICE FRANCHISES & CORPORATIONS

          2. Table | REVENUES FOR INTERIOR CLEANING SERVICE INDIVIDUAL PROPRIETORSHIPS

        7. 4.2.6 Establishment & Employment Trends

          $122.00

          1. Table | INTERIOR CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

        8. 4.2.7 Market Share

          $82.00

          1. CHART III-2 INTERIOR CLEANING SERVICE MARKET SHARE, 2014

      3. 4.3 Floor & Fabric Cleaning

        $914.00

        1. Table | FLOOR & FABRIC CLEANING SERVICE REVENUES BY TYPE & MARKET

        2. 4.3.1 Carpet & Upholstery Cleaning

          $466.00

          1. Table | CARPET & UPHOLSTERY CLEANING SERVICE REVENUES BY TYPE & MARKET

          2. Table | CARPET & UPHOLSTERY CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

        3. 4.3.2 Other Floor & Fabric Cleaning

          $233.00

          1. Table | OTHER FLOOR & FABRIC CLEANING REVENUES BY MARKET

          2. Table | OTHER FLOOR & FABRIC CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

        4. 4.3.3 Market Share

          $82.00

          1. CHART III-3 FLOOR & FABRIC CLEANING SERVICE MARKET SHARE, 2014

      4. 4.4 Exterior Cleaning & Maintenance

        $386.00

        1. Table | EXTERIOR CLEANING & MAINTENANCE SERVICE REVENUES BY TYPE & MARKET

        2. 4.4.1 Street & Parking Lot Cleaning & Maintenance

          $82.00

        3. 4.4.2 Window Cleaning

          $82.00

        4. 4.4.3 All Other Exterior Cleaning & Maintenance Services

          $84.00

        5. 4.4.4 Establishment & Employment Trends

          $82.00

          1. Table | EXTERIOR CLEANING & MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT

      5. 4.5 Swimming Pool Cleaning & Maintenance

        $213.00

        1. Table | SWIMMING POOL CLEANING & MAINTENANCE SERVICE REVENUES BY MARKET

        2. 4.5.1 Industry Characteristics

          $82.00

        3. 4.5.2 Establishment & Employment Trends

          $82.00

          1. Table | SWIMMING POOL CLEANING & MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT

      6. 4.6 Restoration & Remediation Services

        $313.00

        1. Table | RESTORATION & REMEDIATION SERVICE REVENUES BY MARKET

        2. 4.6.1 Industry Characteristics

          $105.00

        3. 4.6.2 Establishment & Employment Trends

          $89.00

          1. Table | RESTORATION & REMEDIATION SERVICE ESTABLISHMENTS & EMPLOYMENT

      7. 4.7 Other Commercial & Residential Cleaning Services

        $255.00

        1. Table | OTHER COMMERCIAL & RESIDENTIAL CLEANING SERVICE REVENUES BY TYPE & MARKET

        2. 4.7.1 Commercial Vehicle Cleaning

          $82.00

        3. 4.7.2 Pet Waste Removal

          $82.00

        4. 4.7.3 All Other Cleaning Services

          $82.00

        5. 4.7.4 Establishment & Employment Trends

          $82.00

          1. Table | OTHER CONTRACT CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

    5. 5 MARKETS

      $1,465.00

      1. 5.1 General

        $83.00

        1. Table | CONTRACT CLEANING SERVICE REVENUES BY MARKET

        2. CHART IV-1 CONTRACT CLEANING SERVICE REVENUES BY MARKET, 2014

      2. 5.2 Nonresidential

        $978.00

        1. Table | NONRESIDENTIAL CLEANING SERVICE REVENUES BY MARKET

        2. 5.2.1 Institutional

          $223.00

          1. Table | INSTITUTIONAL BUILDING CLEANING SERVICE REVENUES BY TYPE

        3. 5.2.2 Office

          $178.00

          1. Table | OFFICE BUILDING CLEANING SERVICE REVENUES BY TYPE

        4. 5.2.3 Commercial

          $203.00

          1. Table | COMMERCIAL BUILDING CLEANING SERVICE REVENUES BY TYPE

        5. 5.2.4 Industrial

          $182.00

          1. Table | INDUSTRIAL BUILDING CLEANING SERVICE REVENUES BY TYPE

        6. 5.2.5 Other Nonresidential

          $100.00

          1. Table | OTHER NONRESIDENTIAL CLEANING SERVICE REVENUES BY TYPE

      3. 5.3 Residential

        $292.00

        1. Table | RESIDENTIAL CLEANING SERVICE REVENUES BY TYPE

        2. 5.3.1 Interior Cleaning

          $82.00

        3. 5.3.2 Floors & Fabrics

          $82.00

        4. 5.3.3 Swimming Pools

          $82.00

        5. 5.3.4 Restoration & Remediation

          $82.00

        6. 5.3.5 Exterior Cleaning & Maintenance

          $82.00

        7. 5.3.6 Other Cleaning Services

          $82.00

      4. 5.4 Transportation & Other

        $112.00

        1. Table | TRANSPORTATION & OTHER CLEANING SERVICE REVENUES BY TYPE

    6. 6 REGIONS

      $2,383.00

      1. 6.1 General

        $82.00

      2. 6.2 Regional Demographic & Economic Trends

        $574.00

        1. 6.2.1 Population Patterns

          $140.00

          1. Table | POPULATION BY REGION

        2. 6.2.2 Economic Outlook

          $127.00

          1. Table | GROSS DOMESTIC PRODUCT BY REGION

        3. 6.2.3 Nonresidential Floor Space

          $137.00

          1. Table | NONRESIDENTIAL BUILDING FLOOR SPACE

        4. 6.2.4 Housing Outlook

          $135.00

          1. Table | EXISTING HOME SALES & HOUSING STOCK BY REGION

      3. 6.3 Regional Cleaning Service Revenues

        $82.00

        1. Table | CONTRACT CLEANING SERVICE REVENUES BY REGION

        2. CHART V-1 CONTRACT CLEANING SERVICE REVENUES BY REGION, 2014

      4. 6.4 Regional Market Profile

        $100.00

        1. Table | REGIONAL CONTRACT CLEANING SERVICE MARKET PROFILE, 2014

      5. 6.5 Northeast

        $337.00

        1. Table | NORTHEAST: CLEANING SERVICE REVENUES

        2. 6.5.1 Revenues by Type

          $88.00

          1. Table | NORTHEAST: CLEANING SERVICE REVENUES BY TYPE

        3. 6.5.2 Revenues by Subregion & Market

          $166.00

          1. Table | NORTHEAST: CLEANING SERVICE REVENUES BY SUBREGION & MARKET

      6. 6.6 Midwest

        $406.00

        1. Table | MIDWEST: CLEANING SERVICE REVENUES

        2. 6.6.1 Revenues by Type

          $82.00

          1. Table | MIDWEST: CLEANING SERVICE REVENUES BY TYPE

        3. 6.6.2 Revenues by Subregion & Market

          $229.00

          1. Table | MIDWEST: CLEANING SERVICE REVENUES BY SUBREGION & MARKET

      7. 6.7 South

        $474.00

        1. Table | SOUTH: CLEANING SERVICE REVENUES

        2. 6.7.1 Revenues by Type

          $82.00

          1. Table | SOUTH: CLEANING SERVICE REVENUES BY TYPE

        3. 6.7.2 Revenues by Subregion & Market

          $303.00

          1. Table | SOUTH: CLEANING SERVICE REVENUES BY SUBREGION & MARKET

      8. 6.8 West

        $396.00

        1. Table | WEST: CLEANING SERVICE REVENUES

        2. 6.8.1 Revenues by Type

          $82.00

          1. Table | WEST: CLEANING SERVICE REVENUES BY TYPE

        3. 6.8.2 Revenues by Subregion & Market

          $232.00

          1. Table | WEST: CLEANING SERVICE REVENUES BY SUBREGION & MARKET

    7. 7 INDUSTRY STRUCTURE

      $4,587.00

      1. 7.1 General

        $82.00

      2. 7.2 Industry Composition

        $140.00

        1. Table | CLEANING SERVICE REVENUES BY COMPANY, 2014

      3. 7.3 Market Share

        $297.00

        1. CHART VI-1 CONTRACT CLEANING SERVICE MARKET SHARE, 2014

      4. 7.4 Franchising

        $122.00

        1. Table | SELECTED CLEANING SERVICE FRANCHISES, 2014

      5. 7.5 Competitive Strategies

        $227.00

      6. 7.6 Marketing

        $133.00

      7. 7.7 Mergers & Acquisitions

        $82.00

        1. Table | SELECTED ACQUISITIONS & DIVESTITURES

      8. 7.8 Cooperative Agreements

        $82.00

      9. 7.9 Company Profiles

        $3,401.00

        1. 7.9.1 ABM Industries Incorporated

          $179.00

        2. 7.9.2 Anago Cleaning Systems Incorporated

          $82.00

        3. 7.9.3 Aramark

          $134.00

        4. 7.9.4 BELFOR Holdings Incorporated

          $224.00

        5. 7.9.5 Bonus of America Incorporated

          $82.00

        6. 7.9.6 BuildingStars International Incorporated

          $82.00

        7. 7.9.7 Clean First Time Incorporated

          $82.00

        8. 7.9.8 CleanNet USA Incorporated

          $82.00

        9. 7.9.9 Compass Group plc

          $124.00

        10. 7.9.10 Coverall North America Incorporated

          $103.00

        11. 7.9.11 Cushman & Wakefield Incorporated

          $82.00

        12. 7.9.12 Disaster Kleenup International Incorporated

          $82.00

        13. 7.9.13 Duraclean International Incorporated

          $84.00

        14. 7.9.14 Dwyer Group Incorporated

          $131.00

        15. 7.9.15 EMS Group

          $82.00

        16. 7.9.16 FirstService Corporation

          $106.00

        17. 7.9.17 Harris Research Incorporated

          $91.00

        18. 7.9.18 Harvard Maintenance Incorporated

          $82.00

        19. 7.9.19 Healthcare Services Group Incorporated

          $153.00

        20. 7.9.20 ISS A/S

          $82.00

        21. 7.9.21 Jani-King International Incorporated

          $96.00

        22. 7.9.22 Maids International Incorporated

          $82.00

        23. 7.9.23 Milliken & Company

          $82.00

        24. 7.9.24 MPW Industrial Services Group Incorporated

          $82.00

        25. 7.9.25 Office Pride Incorporated

          $82.00

        26. 7.9.26 Polygon AB

          $83.00

        27. 7.9.27 Premium Franchise Brands LLC

          $110.00

        28. 7.9.28 PRIDE Industries Incorporated

          $82.00

        29. 7.9.29 ServiceMaster Company LLC

          $157.00

        30. 7.9.30 Servpro Industries Incorporated

          $82.00

        31. 7.9.31 Sodexo

          $94.00

        32. 7.9.32 Stanley Steemer International Incorporated

          $82.00

        33. 7.9.33 Steamatic Incorporated

          $82.00

        34. 7.9.34 Stratus Building Solutions

          $82.00

        35. 7.9.35 System4 LLC

          $82.00

        36. 7.9.36 Temco Service Industries Incorporated

          $82.00

        37. 7.9.37 Triangle Services Incorporated

          $82.00

        38. 7.9.38 UGL Limited

          $88.00

        39. 7.9.39 Vanguard Cleaning Systems Incorporated

          $82.00

      10. 7.10 Additional Companies in the Contract Cleaning Service Industry

        $99.00

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