by Daniel Granderson
March 22, 2017
Sales of coffee creamers are on the rise. According to the Packaged Facts report Refrigerated Coffee Creamers: U.S. Market Trends, the overall U.S. retail market sales for refrigerated coffee creamer products approached $2.5 billion in 2015. This represents an increase of 4.4% from 2014. The compound annual growth rate [CAGR] from 2011 to 2015 was 3.3%. The increase comes about as the rate of heavier usage has been creeping upwards, with the share of households consuming three or more containers per month at a five-year high of 12% even as the share of U.S. households consuming non-dairy cream substitutes remained at around 44% between 2011 and 2015.
Why are the consumers who use these products using more? Credit the appearance of clean labels as the primary reason, with additional support coming from the expanded availability of plant-based creamers. Nestlé, the leader in the coffee creamer category, has maintained its dominant position via an intense commitment to product innovation and development that leverages consumer demand for clean labels. Its vast Coffee-mate product assortment is augmented and updated continually.
At the same time, WhiteWave has become a leading contender through development and marketing initiatives in the creamer market built around plant-based creamers. The company is also guided by a commitment to meeting the growing consumer demand for personalization in their coffee experience. The company expects a considerable return on its investment across its “better-for-you” lineup.
The third contender of note, H.P. Hood, has experienced plummeting dollar sales as the luxury positioning of its line of Baileys creamers appears to be out of step with both the clean label and plant-based trends.
According to Packaged Facts’ proprietary National Consumer Survey conducted in April 2016, two-thirds of consumers prefer foods and beverages with fewer ingredients. An impressive 40% of consumers — including a remarkable 65% of Millennials — are familiar with the term “clean label.” Furthermore, the product features consumers associate with clean labels are very much aligned with how the food and beverage industry defines the term.
In the April 2016 survey, consumers told Packaged Facts that the qualities and characteristics they associate with clean labels include:
Whereas not long ago product development in the coffee creamers realm centered largely around new flavor varieties, the leading marketers of refrigerated coffee creamers are now aggressively responding to consumers’ desire for clean label products. Part of the goal is to attract new customers by alleviating concerns expressed in the Packaged Facts survey that commercial creamers unhealthy/unnatural ingredients.
Plant-based products epitomize the clean label characterization. The success of the handful of currently available dairy alternative creamers suggests great promise for this niche. According to Packaged Facts, strong growth in the almond milk segment is the single most significant development in market trends. Expansion of the market for plant-based dairy alternative beverages will also be driven by new offerings like cashew milk and hemp milk and combination formulations with such ingredients as chia quinoa. While creamers have not reached quite that degree of novelty, the fact that the current crop of plant-based creamers are line extensions of plant-based milk beverages is of critical significance.
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