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Whether you are looking to learn more about our products and services, pricing, subscriptions, custom research, or something else entirely, we are here to assist you.

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In the meantime, check out answers to commonly asked questions via our FAQs and the Help Center.

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The Freedonia Group and its three brands – Freedonia Research, Packaged Facts, and Simba Information – offer world-class analysis of many markets, including food and beverage, pet, construction and building materials, packaging, consumer goods, vehicles and equipment, chemicals, financial industries, educational and professional publishing, as well as related coverage in a broad number of topics.

Yes. Our customer service team is happy to provide report samples and answer content questions prior to your purchase. Please fill out the Contact Us form, call 800-927-5900, or chat with us directly through the website to request a sample. 

The Single User License authorizes one individual to access the purchased electronic report. Agreement to the Single User License is required in order to purchase the study electronically. One Single User License is included in the study price. 

A Departmental User License allows for up to 5 users in your organization to access the purchased electronic report. For unlimited usage within your organization, the Global Site License is required. 

The Global Site License allows your entire organization and all wholly owned subsidiaries to access the purchased electronic report. Sharing the study with any party or individual outside your organization is not permitted. 

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You will receive your purchased content as a PDF file via email, and the content will also be made available for download in your account if you have registered.

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We are happy to help you find the information you're looking for. Our customer service team will identify the report, section, or other combination of products that will meet your research needs. Please reach out any time via chat, email, or phone, and we will work with you to find the best option.

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Due to the nature of our business, we do not offer refunds on purchased market research content. The value of our product is inherent in the information – once the information is delivered, we are not able to offer a refund for any reason. We suggest contacting our customer service team prior to purchasing if you have any questions about the content of a report or product. We will be happy to answer any questions regarding the scope of coverage and to provide samples ahead of your purchase to ensure you are happy the product you receive.

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