Skip navigation
Reports & Analysis Custom Research Research Subscriptions
Sign In / Create Account Cart
Sign In / Create Account Cart
  • Reports & Analysis
  • Custom Research
  • Research Subscriptions

Resources

  • Press Releases
  • Blog
  • Resources & Downloads
  • Impact Tracker

The Freedonia Group

  • Contact
  • About
  • Our Staff
  • Help Center
  • Career Opportunities
Back to Blog

Fintechs Shake Up Commercial Card Market

by Elizabeth Rowe

January 10, 2022

The digital backbone of global commerce is increasingly being bent by financial technology (fintech) innovators. They are working with card networks and card issuers and using their own start-up companies to identify opportunities to add value, increase revenue, and staunch blood flow from fraud and human error. They are simultaneously competing against and working with the traditional commercial card industry to challenge the notions of what a commercial card program can be, and what problems it can solve.

Fintechs have brought the commercial credit card sector a range of innovative and category-enhancing products. From virtual cards that enable platform payment transactions for the food delivery business to embedding payments in vertical software-as-a-service (VSaaS), fintechs are stimulating card use even as they help merchants drive down the costs of those payments.

And the fintech innovators disrupting the commercial card segment are not solely those in the payments sector. In addition to payments firms modifying their products to address the unique technologies underlying mobile and online transactions, innovators are emerging to meet the demands of novel or COVID-transformed merchant categories such as take-out and grocery delivery, ride sharing services, and personal shopping services.

Traditional issuers are also under pressure from the expectations they themselves helped create. In their efforts to acquire and retain consumer customers, financial institutions have created a baseline of expectations for intuitive and robust use of apps and the integration of multiple product accounts in a single interface. Expectations that commercial financial services should be as nimble and user-friendly as their consumer counterparts are bubbling up from consumers to their day jobs as business travelers and finance department employees.

Where to Learn More

Find additional analysis of the U.S. commercial payment market in the just-released Packaged Facts report Commercial Payment Cards: U.S. Market Trends, 12th Edition.

About the blogger: Elizabeth Rowe is a financial market analyst for Packaged Facts.

Have unique research needs?

Freedonia Custom Research listens intently to your needs and objectives. Then we work diligently to define and deliver a service to meet them.
Learn About Our Custom Research Services

Subscribe to Our Blog

Stay up to date with the latest information about new market research and news in areas relevant to your business from our analysts and team members.

Packaged Facts Blog Subscription

Provide the following details to subscribe.

  • Contact
  • About
  • Help Center
  • Career Opportunities
  • Press
  • User Agreement
  • Privacy Policy
  • Site Map
Facebook Linkedin Twitter

Additional Resources

  • Market Size Resources
  • Lawn Mowers Research
  • Global Lubricants Research
  • Global Paint & Coatings Research
  • Global Industrial Valves Research
  • Global Agricultural Equipment Research
  • Indoor Air Quality Equipment Research
  • Global Adhesives & Sealants Research
  • Hardscaping Products Research
  • Residential Landscaping Research
  • Food Packaging Research
  • Global Carpets & Rugs Research
  • Global Residential HVAC Research
Copyright © 2023 MarketResearch.com, Inc. All rights reserved.