Skip navigation
Reports & Analysis Strategic Insights Research Subscriptions
Sign In / Create Account Cart
Sign In / Create Account Cart
  • Reports & Analysis
  • Strategic Insights
  • Research Subscriptions

Resources

  • Analyst Buzz
  • Press Releases
  • Blog
  • Resources & Downloads

The Freedonia Group

  • Contact
  • About
  • Our Staff
  • Help Center
  • Career Opportunities
Freedonia Market Research Blog Fintechs Shake Up Commercial Card Market

Fintechs Shake Up Commercial Card Market

by Elizabeth Rowe

January 10, 2022

The digital backbone of global commerce is increasingly being bent by financial technology (fintech) innovators. They are working with card networks and card issuers and using their own start-up companies to identify opportunities to add value, increase revenue, and staunch blood flow from fraud and human error. They are simultaneously competing against and working with the traditional commercial card industry to challenge the notions of what a commercial card program can be, and what problems it can solve.

Fintechs have brought the commercial credit card sector a range of innovative and category-enhancing products. From virtual cards that enable platform payment transactions for the food delivery business to embedding payments in vertical software-as-a-service (VSaaS), fintechs are stimulating card use even as they help merchants drive down the costs of those payments.

And the fintech innovators disrupting the commercial card segment are not solely those in the payments sector. In addition to payments firms modifying their products to address the unique technologies underlying mobile and online transactions, innovators are emerging to meet the demands of novel or COVID-transformed merchant categories such as take-out and grocery delivery, ride sharing services, and personal shopping services.

Traditional issuers are also under pressure from the expectations they themselves helped create. In their efforts to acquire and retain consumer customers, financial institutions have created a baseline of expectations for intuitive and robust use of apps and the integration of multiple product accounts in a single interface. Expectations that commercial financial services should be as nimble and user-friendly as their consumer counterparts are bubbling up from consumers to their day jobs as business travelers and finance department employees.

Where to Learn More

Find additional analysis of the U.S. commercial payment market in the just-released Packaged Facts report Commercial Payment Cards: U.S. Market Trends, 12th Edition.

About the blogger: Elizabeth Rowe is a financial market analyst for Packaged Facts.

Have unique research needs?

Freedonia Strategic Insights listens intently to your needs and objectives. Then we work diligently to define and deliver a service to meet them.
Learn About Our Custom Research Services

Subscribe to Our Blog

Stay up to date with the latest information about new market research and news in areas relevant to your business from our analysts and team members.

Packaged Facts Blog Subscription

Provide the following details to subscribe.

The Freedonia Group needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
  • Contact
  • About
  • Help Center
  • Career Opportunities
  • Press Contact
  • User Agreement
  • Privacy Policy
  • Site Map

Additional Resources

  • Market Size Resources
  • Lawn & Garden Market Research
  • Roofing Market Research
  • Pet Products Market Research
  • Countertops Market Research
  • Power Tools Market Research
  • Publishing for the PreK-12 Market Research
  • Insulation Market Resaerch
  • Cabinets Market Research
  • Flooring Market Research
  • Pet Supplements Market Research
  • Agricultural Equipment Market Research
  • Open Access Publishing Market Research
  • Silicones Market Research
  • For Legal Inquiries, contact Cohen & Cohen
Copyright © 2025 The Freedonia Group, Inc. All rights reserved.