U.S. Pet Market Focus: Walmart as Competitor
Already, more pet owners purchase from Walmart than any other retailer.
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Report Overview
U.S. Pet Market Focus: Walmart as Competitor
With its investment in click-and-collect, Walmart is helping to move the retail industry further toward its
U.S. Pet Market Focus: Walmart as Competitor gives industry participants needed insight into the national largest retailer’s pet product and supplies strengths and weaknesses, framing them within the context of key pet product and supplies competitors.
This report assesses Walmart pet products and services offerings within the context of the broader pet market. It focuses on omni-channel (online, in-store, and aggregated) consumer pet products/supplies purchasing trends over time, and includes analysis of click-and-collect, subscription, and private label uptake. In each case, emphasis is place on Walmart, with comparative metrics provided for other major retailers.
The report also identifies the factors pet products/supplies purchasers deem important to choosing one pet products/supplies provider over another, with comparative analysis of Walmart users vs. those who use other major retailers. Scope of analysis includes factors related to price, convenience, brands and selection, online/omni-channel ordering, and staff/in-store services.
- Executive Summary
- Introduction
- Scope of Report
- Methodology
- Walmart Leads in Pet Product Sales
- Sam's Club Pet Product Sales
- Walmart Share of Pet Product Shoppers
- Table | Top Channel Choices for Pet Product Shopping in Last Three Months: Pet Food vs. Non-Food Pet Supplie
- Walmart and Pet Medications
- Customer Base and Pet Ownership Patterns
- Customers are Buying More Pet Products at Walmart
- The Pet Parenting Factor
- Why Consumers Choose Walmart for Pet Care Shopping
- Table | Factors Most Important to Choosing Pet Products Provider, 2018 (percent)
- Role of Private Label
- Cross-Retailer Shopping Patterns for Walmart Pet Product Shoppers
- Omnichannel Is Crucial
- Pet Product Purchasing In-Store, Online, and Both
- Table | In-Store/Online, In-Store, In-Store Only & Online Pet Product Purchases: Selected Brick-and-Mortar a
- Online Purchasing Analysis
- Walmart Omnichannel Pattern Suggests Online Pet Products Traction
- Services Key to Competing with Internet
- Introduction
- Walmart as Pet Market Competitor
- Walmart Overview
- Pet Industry Context
- Pet Product Sales by Channel
- Table | Share of U.S. Retail Channel Sales of Pet Products by Channel Classification, 2017 (percent)
- Walmart Leads in Pet Product Sales
- Sam's Club Pet Product Sales
- Walmart Share of Pet Product Shoppers
- Table | Top Channel Choices for Pet Product Shopping in Last Three Months: Pet Food vs. Non-Food Pet Supplie
- Walmart and Pet Medications
- Table | Top Brick-and-Mortar Channel Choices for Purchasing Pet Medications in Last Three Months, 2016 vs. 2
- Walmart Overview
- The Walmart Pet Products Shopper
- Shopper Overview
- Customer Base and Pet Ownership Patterns
- Table | Pet-Owning Customer Base for Walmart and Sam's Club, 2018 (in thousands of households)
- Table | Pet-Owning Customer Base for Other Leading Retailers: PetSmart, Petco, Target, Costco, and Kroger, 2
- Table | Pet-Ownership Patterns Among Pet Product Customers: Walmart, Pet Superstores, Supermarkets, 2018 (pe
- Customers Are Buying More Pet Products at Walmart
- Table | Percent Buying More, Less, or Same Amount of Pet Products from Walmart Compared to a Few Years Ago:
- Table | Percent Buying More, Less, or Same Amount of Pet Products from Walmart Compared to a Few Years Ago,
- The Pet Parenting Factor
- Customer Base and Pet Ownership Patterns
- Overview: Why Consumers Choose Walmart for Pet Care Shopping
- Analysis of Key Factors
- Table | Factors Most Important to Choosing Pet Products Provider, 2018 (percent)
- Price Factors
- Table | Price Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent
- Convenience Factors
- Table | Convenience Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (p
- Brand and Selection Factors
- Table | Brand/Selection Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 201
- Role of Private Label
- The Story of Ol' Roy
- Table | Ol' Roy Dog Food Purchasers, 2009-2018 (percent of dog owners)
- Table | Ol' Roy Dog Food Purchasers: By Demographic, 2018(percent and index)
- Table | Cross-Brand Purchasing Patterns Among Ol' Roy Dog Food Customers: By Demographic, 2018 (percent)
- Staff and In-Store Service Factors
- Table | Staff and Customer Service Factors Most Important to Choosing Pet Products Provider, by Retailer Use
- Analysis of Key Factors
- Shopper Overview
- Retail, Internet, and Omnichannel
- Retail Store Competition
- Channels Trends
- Table | Pet Product Purchasing Patterns by Channel, 2011-2018 (percent)
- Channel Loyalty Is Slipping
- Table | Sole Channel Pet Product Purchasers: Usage by Channel and Average Number of Channels Used, 2011-2018
- Cross-Retailer Shopping Patterns for Walmart Pet Product Shoppers
- Channels Trends
- Omnichannel Competition
- Omnichannel Is Crucial
- Amazon and Chewy as Internet Kingpins
- In-Store and Online Patterns for Pet Product Purchasing
- Table | Pet Product Purchases: In-Store, In-Store Only, Online, and Online Only, 2018 (percent)
- In-Store Purchasing Analysis
- Table | In-Store, In-Store-Only, and Online Pet Product Purchasers Who Purchase In-Store: By In-Store Retail
- Pet Product Purchasing In-Store, Online, and Both
- Table | In-Store/Online, In-Store, In-Store Only & Online Pet Product Purchases: Brick-and-Mortar and Intern
- Online Purchasing Analysis
- Table | Online Pet Product Purchasers, by Online Retailer Purchased From and Purchased From Most, 2018 (perc
- Online Ordering Factors
- Table | Online Ordering Factors Most Important to Choosing Pet Products Provider: by Retailer Used Most, 201
- Walmart Omnichannel Pattern Suggests Online Pet Products Traction
- Table | Walmart Consumables Purchasers: In-Store vs. Online, by Retail Category, 2018 (percent)
- Role of Subscriptions/Auto-Ship
- Table | Pet Products Subscription Service Usage, by Demographic, 2018 (index)
- Table | Pet Products Subscription Service Usage, by Retailer Where Shop for Pet Products, 2018 (index)
- Click-and-Collect
- Table | Pet Products Click-and-Collect Usage, by Demographic, 2018 (index)
- Table | Pet Products Click-and-Collect Usage, by Retailer Used for Pet Products, 2018 (index)
- Retail Store Competition
- Growth of Retailer Pet Services
- Services as Omnichannel Advantage
- Services Key to Competing with Internet
- Table | Customers Who Consider In-Store Pet Service Factors Most Important to Choosing Pet Products Provider
- In-Store Pharmacies and Pet Medications
- Table | Pet Owner Walmart Pharmacy Use: Share Who Fill Prescription for Self and for Pet, 2018 (percent)
- Walmart and the Fairness to Pet Owners Act
- Veterinary Services
- Services Key to Competing with Internet
- Services as Omnichannel Advantage