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Is the Jump in E-Commerce Overwhelming Distribution Operations?

by Freedonia Industry Studies

October 13, 2020

True Value Company announced that it was adding a 1% surcharge on all warehouse orders that will be in place for the rest of 2020 and possibly into 2021, depending on an internal assessment.

E-commerce, which was already seeing rapid growth at the beginning of the year, boomed during the pandemic period. For instance, in the August 2020 edition of The Freedonia Group’s National Online Consumer Survey, 66% of respondents noted that they were shopping online more and 63% noted that they are shopping in stores less because of the coronavirus.

This – along with COVID-19 outbreaks among drivers and warehouse staff in many places – has put a lot of pressure on delivery logistics operations. Until more drivers are available and the kinks are worked out of these operations, expect ongoing delays and challenges to more companies’ supply chains.

For more information and discussion of opportunities, see The Freedonia Group’s extensive collection of off-the-shelf research, including packaging industry titles such as Global E-Commerce, Global E-Commerce Packaging, Protective Packaging, Retail Bags, and Global Corrugated Boxes.  Freedonia Custom Research is also available for questions requiring tailored market intelligence.

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