Report Overview

Packaged Facts’ Mobile & Alternative Payments in the U.S. gives industry participants the insight they need to stay abreast of mobile payments trends, including mobile point-of-sale payments, mobile P2P and mobile commerce.

Executive Summary $3,702.64
- Report Scope $323.44
- Report Summary $3,569.99
  - Market forecast and trends $464.98
  - War of the wallets $695.24
  - Mobile payment methods $456.67
  - Mobile payments and the card connection $344.40
  - NFC mobile payments and players $323.44
  - In-depth: Starbucks mobile payments $449.86
  - In-depth: PayPal mobile payments $878.03

Market Forecast and Trends $2,603.24
- Market size and forecast $323.44
  - Table | Mobile Point-of-Sale Payments: Market Size and Forecast
- It's a mobile world $323.44
  - Mobile at- home access gaining on PC access $323.44
    - Table | U.S. Adult Home Internet Use: Desktop via Mobile Phone, 2008-2015
  - Smartphone ubiquity around the corner? $323.44
    - Table | U.S. Adult Call Phone and Smartphone Ownership Trends, 2012-2015
  - Shift to mobile commerce $323.44
  - And mobile financial service engagement $323.44
    - Table | U.S. Adult App Use and Banking/Finance App Use, 2015
- The payment networks $497.59
  - Visa $323.44
  - MasterCard $323.44
  - American Express $323.44
- War of the wallets $730.57
  - Calling the winners $323.44
  - A rosy future $323.44
  - Android Pay and Apple Pay $323.44
  - MCX $323.44
  - PayPal $323.44
  - Samsung Pay $323.44
  - Starbucks $323.44
  - Banks in the mix: Chase Pay $323.44
  - Retailers in the mix: Walmart Pay $323.44
- Mobile wallets: ingredients to success $436.06
  - Payments in the background $323.44
  - Seamless $323.44
  - Payments not the primary driver $323.44
  - Secure $323.44
  - Social $323.44
  - Loyalty and rewards $323.44
  - Payment method choice $323.44
- Authentication methods $365.62
  - The NFC conundrum $323.44
  - Large chain skew $323.44
  - Host card emulation $323.44
  - EMV transition a bit of a bust $323.44
  - Most device upgrades didn't make the deadline $323.44
  - Tokenization $323.44
- QR code momentum $323.44
- Monetizing P2P $323.44

Mobile Payment Methods $1,511.32
- M-commerce $386.29
  - Online payment preference trends $323.44
    - Table | Online Payment Method Preferences, 2014-2015
  - Online and mobile payment method preferences $323.44
    - Table | Payment Entry/Usage Methods, by Preference and Age, 2015
    - Table | Payment Entry/Usage Methods, by Preference and Race/Ethnicity, 2015
- Mobile payment types $324.62
  - Table | Mobile Payments Types Used, by Age, 2015
  - Table | Mobile Payments Types Used, by HH Income, 2015
  - Table | Mobile Payments Types Used, by Race/Ethnicity, 2015
  - Mobile bill payment catching up to phone and in-person $323.44
    - Table | Payments Methods Used, Smartphone Users vs. Non-Users, 2015
- Mobile P2P $452.97
  - Domestic and international money transfer trending $323.44
    - Table | U.S. Adult Money Transferors: Domestic and International, 2008-2015
  - PayPal gains on Western Union $323.44
    - Table | Person-to-Person Money Transfer Methods/Services Used in Past 12 Months, 2010-2015
  - Mobile P2P services $323.44
    - Table | Mobile P2P Services Used, by Gender, 2015
    - Table | Mobile P2P Services Used, by Age, 2015
    - Table | Mobile P2P Services Used, by Race/Ethnicity, 2015
- Mobile payments at the point of sale $323.44
  - Interest in mobile payments at the point of sale on the rise $323.44
    - Table | Interest in Mobile POS Payments, 2012-2015
  - Mobile POS payment services $323.44
    - Table | Mobile POS Payment Services Used, by Gender, 2015
    - Table | Mobile POS Payment Services Used, by HH Income, 2015
    - Table | Mobile POS Payment Frequency, by Demographic, 2015

Mobile Payments and the Card Connection $808.06
- The card fades into the background $323.44
  - Retailer brand loyalty—but not customer card loyalty? $323.44
  - Threats to card issuers and networks $323.44
- Mobile payments' effect on card ownership and usage $323.44
  - Table | Mobile POS Payment Services Used, by Gender, 2015
- Factors influencing card choice when making mobile POS payment $464.81
  - Table | Factors Influencing Mobile POS Payment Card Funding Choice, by Age, 2015
  - Table | Factors Influencing Mobile POS Payment Card Funding Choice, by HH Income, 2015
  - Reasons for using credit cards $323.44
    - Table | Reasons for Using Credit Cards, by Gender, Age and HH Income, 015

NFC Mobile Payments and Players $909.28
- Apple Pay $530.70
  - Introduction $323.44
  - The nuts and bolts $323.44
  - The traction $323.44
  - Sizing the Apple ecosystem $323.44
    - Table | Apple U.S. Usage Universe, by Product/Service, 2015
    - Table | U.S. Smartphone Ownership, by Operating System, 2015
    - Table | U.S. Apple Households and iPhone Users, by Demographic, 2015
- Android Pay $367.70
  - Moving from hybrid NFC/cloud-based model $323.44
  - to a host card emulation model that leverages the cloud $323.44
  - and that grows the usage pie $323.44
  - Giving consumers more reasons to use it $323.44

In Depth: Starbucks Mobile Payments $916.93
- Starbucks $901.27
  - Demographic analysis: An ideal mobile payments candidate $323.44
    - Table | Starbucks U.S. Restaurant Usage and Usage Frequency, 2015
    - Table | Starbucks Coffeehouse Users and Frequent Users, by Demographic, 2015
    - Table | Starbucks Mobile POS App Users, by Demographic, 2015
  - By the numbers: Starbucks mobile payments $323.44
    - Table | Starbucks Loyalty and Mobile Payment Metrics, 2014-2016
  - The secret sauce: app engagement tying user to Starbucks ecosystem $457.80
  - Loyalty partnerships promising more to come $323.44

In Depth: PayPal Mobile Payments $1,972.23
- PayPal $1,952.33
  - Recipe for success: the PayPal digital wallet $323.44
  - Usage reach $323.44
    - Table | PayPal Active Customer Accounts, 2012-2015
    - Table | PayPal Users, by Demographic, 2015
    - Table | PayPal as Bill Payment Method: Used Sometimes/Always, by Demographic, 2015
  - By the numbers: A mobile payments powerhouse $323.44
    - Table | PayPal Transaction and Payment Value Metrics, 2012-2015
  - Braintree and Venmo $323.44
    - Table | PayPal Transaction and Payment Value Metrics, 2012-2015
    - Table | Venmo Accountholders, by Demographic, 2015
  - The balancing act: account funding method $323.44
    - Table | PayPal Take Rate, 2012-2015
    - Table | Primary Method Used to Fund PayPal Account, by Age, 2015
    - Table | Primary Method Used to Fund PayPal Account, by HH Income, 2015
  - P2P leadership $323.44
    - Table | Sending/Receiving Money: PayPal vs. Western Union, by Demographic, 2012-2015
  - Mobile POS: gaining traction $526.16
    - Table | PayPal Users: Online, Mobile and POS, by Demographic, 2015

Appendix $1,232.58
- Methodology $323.44
  - Consumer survey methodology $323.44
- Report table interpretation $323.44
  - Color coding $323.44
  - Indexing $323.44
- Terms and definitions $323.44
  - Report table interpretation $323.44
  - Indexing $323.44
- Terms and definitions $1,056.32
  - Electronic payment system $323.44
  - EMV $323.44
  - Mobile banking $323.44
  - Mobile financial services $323.44
  - Mobile payments $323.44
  - Mobile P2P $323.44
  - Mobile POS $323.44
  - Mobile wallets $323.44
  - Proximity mobile payment $323.44
  - RFID $323.44
  - Secure element $323.44
  - Smartphone $323.44
  - SMS text messaging $323.44
  - Tokenization and end-to-end encryption $323.44
  - Unbanked, underbanked and alternative financial services users $323.44

In a world gone mobile, consumer payment preferences and financial services solutions are shifting rapidly to reshape the consumer purchase experience and shake up the competitive landscape. As consumer interest and usage begins to ramp up, mobile point-of-sale payment winners are beginning to emerge, presenting opportunities and challenges for retailers keen to drive customer loyalty and control payments costs and a mix of Old Guard and Young Turk payments providers keen to protect and grow their revenue streams. Growth is not driven by payments in a vacuum; rather, payments solutions are connecting more of the dots (payments, social media, loyalty/rewards, etc.) and doing so more seamlessly, giving consumers more convincing reasons to engage with mobile. But in a world moving to mobile and digital wallets, what handful of mobile solutions will eventually rise to the top? Will retailer momentum translate to payments cost control? In a virtual world, what role does the “card” still play?

Mobile Payments in the U.S. Does The Following:

Explores mobile payment market trends, including tokenization, loyalty/rewards to omni-channel migration, EMV, payment agnostic solutions, and mobile P2P monetization. This includes:

Mobile payment usage trends by demographic in three segments: mobile commerce, mobile person-to-person payments, and mobile point-of-sale payments.
Online and mobile payment preference trends (i.e. credit card, PayPal, Visa Checkout, etc.), including direct card entry on website versus wallet options.
Mobile payment types, ranging from paying bills to making online purchases to P2P and international remittances.
Mobile bill payment preference trends, compared against other methods.
Domestic and international money transfer trending, by type of service
Mobile P2P services used, with analysis of marketplace leaders
Trended interest in mobile payments at POS and mobile POS payment services used

Analyzes leading mobile/digital wallet payments solutions, such as Apple Pay, Android Pay, and PayPal; and including retailer mobile payments solutions such as Starbucks. These include demographic analysis of numerous features and benefits beyond payments; and payment/revenue metrics.

Analyzes factors shaping merchant-driven mobile payment models and competitive threats and solutions for card issuers and networks; mobile payments’ effect on card ownership and usage; and factors influencing specific card choice when making mobile POS payment.

Provides a U.S. market size and forecast for point-of-sale mobile payments.

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Mobile Payments in the U.S., 5th Edition

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Mobile Payments in the U.S., 5th Edition

Report Overview

Table of Contents

Mobile Payments in the U.S. Does The Following:

Purchase Report

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