Building Maintenance Services

Improvement in construction spending, disposable personal income, and business establishments is expected to renew interest in outsourcing building maintenance or “do-it-for-me” services.

US revenues to grow 4.3% annually through 2017

Revenues for contract (non-proprietary) building maintenance services are projected to grow 4.3 percent per year through 2017 to $176.5 billion. This rate will be an improvement over that posted during the 2007-2012 period, as growth was hampered by the recession and subsequent slow recovery. During the downturn, many establishments in the nonresidential market reduced or eliminated spending on maintenance services since they are not revenuegenerating, and a number of homeowners opted to perform maintenance activities themselves.

Going forward, improvement in construction spending, disposable personal income, and business establishments is expected to renew interest in outsourcing building maintenance or “do-it-forme” services. However, the outsourcing trend has been maturing in some markets, and while the high level of price competition in the industry helps make these services affordable to more potential users, it also will restrain further gains in market value.

Pest control to be fastest growing service segment

Building maintenance services include landscaping, interior building cleaning, pest control, exterior building cleaning, street and parking lot cleaning and maintenance (including snowplowing), swimming pool cleaning, and other services (e.g., HVAC and other building system maintenance). Barriers to entry are low, with most segments being highly labor intensive but requiring little fixed investment. Firms participating in the building maintenance industry range from one-person operations to large, diversified corporations, including many participants organized under a franchise model.

In 2012, landscaping accounted for nearly half of all building maintenance service revenues. This segment benefits from the availability of these services at a variety of frequency and price levels, from weekly lawn mowing and seasonal fertilization to more intensive services such as tree installation or removal. Through 2017, pest control is projected to achieve the fastest growth, as an increase in certain pest populations (particularly bed bugs), growing concern for environmental health and safety, and more stringent regulations regarding the handling and storage of pesticides promote the hiring of contracted extermination professionals. Interior building cleaning services, which accounted for the second largest share of revenues in 2012 with 34 percent, will generate above average gains due to a return to more frequent cleaning schedules.

Study Scope

This study analyzes the $143 billion US building maintenance service industry. It presents historical demand data for the years 2002, 2007 and 2012, and forecasts for 2017 and 2022 by service (e.g., landscaping, interior building cleaning, pest control, street and parking lot cleaning and maintenance, exterior building cleaning, swimming pool cleaning and maintenance), market (nonresidential, residential) and US geographic region.

The study also considers market environment factors, details industry structure, evaluates company market share and profiles 30 industry competitors, including Jani-King, JAN-PRO, and ServiceMaster.

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Purchase Building Maintenance Services by the Section

  1. Building Maintenance Services

    $4,900.00

    1. 1 INTRODUCTION

      $99.00

    2. 2 EXECUTIVE SUMMARY

      $137.00

      1. Table | BUILDING MAINTENANCE SERVICE REVENUES (billion dollars)

    3. 3 MARKET ENVIRONMENT

      $2,081.00

      1. 3.1 General

        $82.00

      2. 3.2 Macroeconomic Environment

        $148.00

        1. Table | MACROECONOMIC INDICATORS (billion 2005 dollars)

      3. 3.3 Demographic Trends

        $185.00

        1. Table | POPULATION & HOUSEHOLDS (million persons)

      4. 3.4 Employment Outlook

        $82.00

      5. 3.5 Consumer Spending Trends

        $125.00

        1. Table | PERSONAL CONSUMPTION EXPENDITURES (billion dollars)

      6. 3.6 Building Construction Trends

        $494.00

        1. Table | BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        2. 3.6.1 Residential

          $86.00

          1. Table | RESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        3. 3.6.2 Housing Outlook

          $124.00

          1. Table | HOUSING STOCK BY TYPE (million units)

        4. 3.6.3 Nonresidential

          $109.00

          1. Table | NONRESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)

        5. 3.6.4 Nonresidential Building Stock

          $91.00

          1. Table | NONRESIDENTIAL BUILDING STOCK (billion 2005 dollars)

      7. 3.7 Business Establishment Trends

        $144.00

        1. Table | BUSINESS ESTABLISHMENTS (thousands)

      8. 3.8 Nonresidential Floor Space Trends

        $98.00

        1. Table | NONRESIDENTIAL BUILDING FLOOR SPACE (billion square feet)

      9. 3.9 Service Sector Trends

        $146.00

      10. 3.10 Regulatory Trends & Issues

        $499.00

        1. 3.10.1 Privacy Laws

          $82.00

        2. 3.10.2 Indoor Air Quality

          $82.00

        3. 3.10.3 Chemical Regulations

          $105.00

        4. 3.10.4 Other Worker Safety Regulations

          $82.00

        5. 3.10.5 Training & Licensing Regulations

          $82.00

        6. 3.10.6 FTC Franchise Rule

          $82.00

        7. 3.10.7 Others

          $82.00

      11. 3.11 International Environment

        $141.00

    4. 4 SERVICES

      $3,344.00

      1. 4.1 General

        $120.00

        1. Table | BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (billion dollars)

      2. 4.2 Landscaping

        $709.00

        1. Table | LANDSCAPING SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.2.1 Industry Characteristics

          $96.00

        3. 4.2.2 Types

          $200.00

          1. Table | LAWN & GARDEN SERVICE REVENUES BY MARKET

          2. Table | TREE & SHRUB SERVICE REVENUES

        4. 4.2.3 Markets

          $114.00

        5. 4.2.4 Establishment & Employment Trends

          $96.00

          1. Table | LANDSCAPING SERVICE ESTABLISHMENTS & EMPLOYMENT

        6. 4.2.5 Market Share

          $121.00

      3. 4.3 Interior Building Cleaning Services

        $879.00

        1. Table | INTERIOR BUILDING CLEANING REVENUES BY TYPE & MARKET (million dollars)

        2. 4.3.1 Industry Characteristics

          $82.00

        3. 4.3.2 Types

          $404.00

          1. Table | GENERAL CLEANING SERVICE REVENUES

          2. Table | FLOOR & FABRIC CLEANING REVENUES BY TYPE & MARKET (million dollars)

          3. Table | RESTROOM DEODORIZING & MAINTENANCE SERVICE REVENUES

        4. 4.3.3 Establishment & Employment Trends

          $138.00

          1. Table | INTERIOR BUILDING CLEANING ESTABLISHMENTS & EMPLOYMENT

        5. 4.3.4 Market Share

          $137.00

      4. 4.4 Pest Control

        $423.00

        1. Table | PEST CONTROL SERVICE REVENUES BY MARKET (million dollars)

        2. 4.4.1 Industry Characteristics

          $82.00

        3. 4.4.2 Establishment & Employment Trends

          $82.00

          1. Table | PEST CONTROL ESTABLISHMENTS & EMPLOYMENT

        4. 4.4.3 Market Share

          $148.00

      5. 4.5 Street & Parking Lot Cleaning & Maintenance

        $380.00

        1. Table | STREET & PARKING LOT SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.5.1 Types

          $175.00

        3. 4.5.2 Establishment & Employment Trends

          $82.00

          1. Table | STREET & PARKING LOT SERVICE ESTABLISHMENTS & EMPLOYMENT

      6. 4.6 Exterior Building Cleaning Services

        $371.00

        1. Table | EXTERIOR BUILDING CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)

        2. 4.6.1 Types

          $263.00

        3. 4.6.2 Establishment & Employment Trends

          $82.00

          1. Table | EXTERIOR BUILDING CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT

      7. 4.7 Swimming Pool Cleaning & Maintenance

        $205.00

        1. Table | SWIMMING POOL SERVICE REVENUES BY MARKET (million dollars)

        2. 4.7.1 Industry Characteristics

          $82.00

        3. 4.7.2 Establishment & Employment Trends

          $82.00

          1. Table | SWIMMING POOL SERVICE ESTABLISHMENTS & EMPLOYMENT

      8. 4.8 Other Building Maintenance Services

        $257.00

        1. Table | OTHER BUILDING MAINTENANCE SERVICES BY TYPE & MARKET (million dollars)

        2. 4.8.1 Building Systems Maintenance & Cleaning

          $131.00

          1. Table | BUILDING SYSTEMS MAINTENANCE REVENUES BY TYPE (million dollars)

        3. 4.8.2 All Other Building Maintenance Services

          $82.00

        4. 4.8.3 Establishment & Employment Trends

          $82.00

          1. Table | OTHER BUILDING MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT

    5. 5 MARKETS

      $1,442.00

      1. 5.1 General

        $101.00

        1. Table | BUILDING MAINTENANCE SERVICE REVENUES BY MARKET (billion dollars)

      2. 5.2 Nonresidential

        $943.00

        1. Table | NONRESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY BUILDING & TYPE (million dollars)

        2. 5.2.1 Institutional

          $175.00

          1. Table | INSTITUTIONAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        3. 5.2.2 Office

          $142.00

          1. Table | OFFICE BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        4. 5.2.3 Commercial

          $171.00

          1. Table | COMMERCIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        5. 5.2.4 Industrial

          $143.00

          1. Table | INDUSTRIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        6. 5.2.5 Other Nonresidential Markets

          $127.00

          1. Table | OTHER NONRESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

      3. 5.3 Residential

        $398.00

        1. Table | RESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        2. 5.3.1 Landscaping

          $82.00

        3. 5.3.2 Interior Building Cleaning Services

          $82.00

        4. 5.3.3 Pest Control

          $82.00

        5. 5.3.4 Street & Parking Lot Cleaning & Maintenance

          $82.00

        6. 5.3.5 Exterior Building Cleaning Services

          $82.00

        7. 5.3.6 Swimming Pool Cleaning & Maintenance

          $82.00

        8. 5.3.7 Other Building Maintenance Services

          $82.00

    6. 6 REGIONS

      $2,312.00

      1. 6.1 General

        $82.00

      2. 6.2 Regional Demographic & Economic Trends

        $431.00

        1. 6.2.1 Population Patterns

          $127.00

          1. Table | RESIDENT POPULATION BY REGION (million persons)

        2. 6.2.2 Economic Outlook

          $123.00

          1. Table | GROSS DOMESTIC PRODUCT BY REGION (billion dollars)

        3. 6.2.3 Nonresidential Floor Space

          $82.00

          1. Table | NONRESIDENTIAL FLOOR SPACE BY REGION (billion square feet)

        4. 6.2.4 Housing Outlook

          $82.00

          1. Table | EXISTING HOME SALES & HOUSING STOCK BY REGION

      3. 6.3 Regional Building Maintenance Service Revenues

        $82.00

        1. Table | BUILDING MAINTENANCE SERVICE REVENUES BY REGION (billion dollars)

      4. 6.4 Regional Market Profile

        $110.00

        1. Table | REGIONAL BUILDING MAINTENANCE SERVICE MARKET PROFILE, 2012

      5. 6.5 Northeast

        $321.00

        1. Table | NORTHEAST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        2. 6.5.1 Revenues by Type

          $82.00

        3. 6.5.2 Revenues by Subregion & Market

          $187.00

          1. Table | NORTHEAST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      6. 6.6 Midwest

        $428.00

        1. Table | MIDWEST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        2. 6.6.1 Revenues by Type

          $94.00

        3. 6.6.2 Revenues by Subregion & Market

          $170.00

          1. Table | MIDWEST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      7. 6.7 South

        $467.00

        1. Table | SOUTH BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        2. 6.7.1 Revenues by Type

          $89.00

        3. 6.7.2 Revenues by Subregion & Market

          $287.00

          1. Table | SOUTH BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

      8. 6.8 West

        $449.00

        1. Table | WEST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)

        2. 6.8.1 Revenues by Type

          $131.00

        3. 6.8.2 Revenues by Subregion & Market

          $224.00

          1. Table | WEST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)

    7. 7 INDUSTRY STRUCTURE

      $4,320.00

      1. 7.1 General

        $82.00

      2. 7.2 Industry Composition

        $155.00

        1. Table | BUILDING MAINTENANCE SERVICE REVENUES FOR SELECTED COMPANIES, 2012 (million dollars)

      3. 7.3 Market Share

        $213.00

      4. 7.4 Competitive Strategies

        $172.00

      5. 7.5 Franchising

        $161.00

        1. Table | SELECTED BUILDING MAINTENANCE SERVICE FRANCHISES, 2012

      6. 7.6 Outsourcing

        $84.00

      7. 7.7 Marketing

        $129.00

      8. 7.8 Mergers & Acquisitions

        $147.00

        1. Table | SELECTED ACQUISITIONS & DIVESTITURES

      9. 7.9 Cooperative Agreements

        $82.00

      10. 7.10 Company Profiles

        $2,984.00

        1. 7.10.1 ABM Industries Incorporated

          $263.00

        2. 7.10.2 ARAMARK Corporation

          $106.00

        3. 7.10.3 Bartlett (FA) Tree Expert Company

          $82.00

        4. 7.10.4 Bonus of America Incorporated

          $82.00

        5. 7.10.5 Brickman Group Limited

          $82.00

        6. 7.10.6 CleanNet USA Incorporated

          $82.00

        7. 7.10.7 Coverall North America Incorporated

          $115.00

        8. 7.10.8 Davey Tree Expert Company

          $98.00

        9. 7.10.9 Ecolab Incorporated

          $84.00

        10. 7.10.10 EMCOR Group Incorporated

          $92.00

        11. 7.10.11 Fish Window Cleaning Incorporated

          $82.00

        12. 7.10.12 GCA Services Group Incorporated

          $82.00

        13. 7.10.13 Harris Research Incorporated

          $82.00

        14. 7.10.14 Healthcare Services Group Incorporated

          $82.00

        15. 7.10.15 ISS A/S

          $91.00

        16. 7.10.16 Jani-King International Incorporated

          $82.00

        17. 7.10.17 JAN-PRO Franchising International Incorporated

          $82.00

        18. 7.10.18 Lawn Doctor Incorporated

          $82.00

        19. 7.10.19 Massey Services Incorporated

          $82.00

        20. 7.10.20 Pritchard Industries Incorporated

          $82.00

        21. 7.10.21 Rentokil Initial plc

          $295.00

        22. 7.10.22 Rollins Incorporated

          $277.00

        23. 7.10.23 Scotts Miracle-Gro Company

          $82.00

        24. 7.10.24 ServiceMaster Company

          $255.00

        25. 7.10.25 Sodexo SA

          $82.00

        26. 7.10.26 Stanley Steemer International Incorporated

          $82.00

        27. 7.10.27 Swisher Hygiene Incorporated

          $82.00

        28. 7.10.28 TruGreen LandCare

          $82.00

        29. 7.10.29 Turf Management Systems Incorporated

          $82.00

        30. 7.10.30 ValleyCrest Companies

          $140.00

      11. 7.11 Other Companies Mentioned in Study

        $175.00

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